eSIM Setup
Setting up your Travinger eSIM takes about five minutes, and you can do the whole thing before you leave home. This guide walks you through every step — from the QR code in your inbox to your first bars of signal abroad — plus how to switch between SIMs, what to do if something looks off, and a few habits that make travelling with an eSIM effortless.
Before you start, you'll need
- A compatible, carrier-unlocked phone or tablet — check your device here.
- A Wi-Fi connection to install. You install the eSIM at home; it only goes live once you reach your destination.
- Your Travinger confirmation email, which holds your QR code and manual activation details.
- About five minutes. That's it.
How to install your eSIM on iPhone
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1
Buy your plan and open the email
Pick your destination and plan at checkout. Within a couple of minutes you'll get an email with your QR code and a manual activation code. Tip: open the email on a computer or second screen so your iPhone can scan the QR.
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2
Connect to Wi-Fi
Install while you're on Wi-Fi at home — you don't need to be at your destination yet, and you won't use any of your data by installing early.
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3
Add the eSIM in Settings
Go to Settings → Cellular (or Mobile Service) and tap Add eSIM → Use QR Code. On older iOS it may read Add Cellular Plan.
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4
Scan the QR code
Point the camera at the QR in your email. Can't scan it? Tap Enter Details Manually and copy the SM-DP+ address and activation code from the email.
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5
Label it "Travinger"
When iOS asks, name the plan Travinger so it's easy to recognise. Leave your personal line as your Default for calls and iMessage.
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6
Choose Travinger for data
Go to Settings → Cellular → Cellular Data and select Travinger. Turn off "Allow Cellular Data Switching" so your phone won't quietly fall back to your home SIM.
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7
Turn on Data Roaming for Travinger
Open Settings → Cellular → Travinger and switch Data Roaming on. This is expected for any travel eSIM — you're roaming on Travinger's network, not your carrier's, so it won't trigger home-carrier fees.
How to install your eSIM on Android
Menu names differ slightly between brands and Android versions. The two most common paths are shown in each step.
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1
Buy your plan and open the email
Complete checkout and open the confirmation email with your QR code and manual code. Having it on a second screen makes scanning easier.
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2
Connect to Wi-Fi
Install at home over Wi-Fi. The plan stays dormant until you arrive, so installing early costs you nothing.
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3
Open your SIM settings
Samsung: Settings → Connections → SIM Manager → Add eSIM. Google Pixel & stock Android: Settings → Network & internet → SIMs → + Add SIM → "Download a SIM instead?".
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4
Scan the QR code
Scan the code from your email and follow the prompts. No camera or can't scan? Choose Enter it manually and paste the activation code from the email.
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5
Set Travinger as your data SIM
After it downloads, name it Travinger, then set it as your Mobile data SIM. Keep your personal SIM for calls and texts.
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6
Enable Data Roaming for Travinger
Turn on Data Roaming for the Travinger line only. It's required for travel eSIMs and won't cost anything extra — the data comes from your Travinger plan.
iPad, tablets and other devices
The flow is the same everywhere — find the mobile-data settings, add an eSIM, scan (or type) the code, and turn on roaming.
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1
Open your mobile-data settings
On iPad: Settings → Cellular Data → Add Cellular Plan. On Windows: Settings → Network & internet → Cellular → Manage eSIM.
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2
Add the eSIM
Choose Add eSIM / Add Data Plan and scan the QR from your email.
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3
No camera? Enter it manually
Type the SM-DP+ address and activation code printed in your confirmation email.
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4
Select it for data and turn on roaming
Set the Travinger eSIM as your data line and enable Data Roaming for it.
Can't find the option on your device? Message our support team and we'll point you to the right menu.
Turning it on when you land
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1
Arrive and let it connect
Your plan goes live when the eSIM first connects to a local network at your destination. Give it a minute or two after you land to find a signal.
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2
Check three settings
Travinger is your selected data line, its Data Roaming is on, and — on Android — it's set as Mobile data. If all three are set, you're online.
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3
Nudge it if needed
No signal after a few minutes? Toggle Airplane mode on and off, or restart your phone. That prompts it to re-scan for local networks.
Using two SIMs at once — keep your number, add Travinger data
- Your phone runs both SIMs together (Dual SIM), so your usual number stays active for calls and texts.
- Use Travinger for data and your personal SIM for everything else.
- To avoid your home carrier's roaming charges, turn Data Roaming off on your personal SIM and leave it on only for Travinger.
- Back home? Just switch your data line back to your personal SIM. Leave the Travinger eSIM installed — you can reuse it on your next trip to the same region, or top up from your account to add more data.
Troubleshooting
Common issues and quick fixes
- "No Service" after you arrive: give it a few minutes to register, toggle Airplane mode on and off, then restart. Make sure you're inside the plan's coverage area.
- Connected but no internet: confirm Travinger is your data line and its Data Roaming is on. On some Android phones, add the APN if one was provided.
- "Unable to add" or "Invalid QR code": each QR installs once. If you've already added it, don't scan again — just enable it in settings. If it never installed, use manual entry instead.
- The QR won't scan: enter the details by hand using the SM-DP+ address and activation code from your email.
- Slow or dropping signal: in settings, switch the network mode (5G/LTE) or select a network manually, and move to an area with better coverage.
- You deleted the eSIM: an eSIM can't be re-downloaded once removed — that's why we say keep it. Contact us and we'll help sort it out.
Before you fly
- Confirm your phone is compatible and unlocked — check here.
- Install the eSIM at home on Wi-Fi. Don't leave it for the airport queue.
- Don't delete the profile after installing — it can't be re-downloaded.
- Note your plan's data amount and validity so you know what you're working with.
While you travel
- Keep Data Roaming off on your personal SIM to avoid surprise charges.
- Use Wi-Fi where you can to stretch your data further.
- Check your data balance in your phone's cellular settings.
- Running low? Top up from your account to add more data, or buy another plan anytime — it installs exactly the same way.